BASIS PROMPT Register launches a CPD hotline to help members keep track of their points

A UK register set up to encourage pest technicians to invest in training has set up a dedicated hotline for members who want an up-to-date tally of their CPD points or need advice on how to earn even more.

The BASIS PROMPT Register, which has around 4,900 members, has launched the hotline 01335 301311 in response to growing numbers of inquiries from callers keen to find out their latest points total after they attended a training course or carried out some extra research.

Chrissie Webster, who is operating the new CPD hotline 01335 301311, which has been launched by the BASIS PROMPT professional register. Penguin PR: public relations, media and communications

The scheme is the UK’s leading professional register and is an industry initiative designed to provide independent proof that a pest controller has received proper professional training.

Key to membership of the scheme is the need to acquire CPD points, with members having to accrue 20 points in order to be accepted onto the scheme the following year. BASIS PROMPT keeps a tally of each member’s points on their behalf and their record can also be viewed via a members’ area on the register’s website.

Points can be earned by taking part in a wide range of activities, including attending exhibitions and training courses, as well as participating in internal team meetings, company regional meetings, supplier meetings and reading industry magazines and websites.

The CPD hotline is open from Monday to Friday from 9am to 5pm and is operated by BASIS PROMPT co-ordinator Chrissie Webster.

Stephen Jacob, chief executive officer of BASIS PROMPT, said: “Although there is a minimum requirement to gather 20 points throughout the year, many of our members collect many more and as a result they are increasingly very proactive when it comes to keeping in touch with their running total.

“That is why we decided to set up the CPD hotline specifically to help them, while we are also able to contact training course providers if members think that points they will have received for attending haven’t been uploaded yet.

“Members are often surprised at the many different ways they can gather points and part of our service is talking to them about what activity they have taken part in which might be eligible for points.

“It’s possible to gather enough points to earn your PROMPT card for the following year by tracking and recording the skills, knowledge and experience that you gain both formally and informally as you work and of course, the more points members gather, the more proficient they become at their jobs.”

The BASIS PROMPT Register’s CPD Hotline can be contacted on 01335 301311, while Chrissie can also be contacted via email at


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